Privacy

What we collect

• Orders: your name, mobile number, delivery address, city, optional email and order notes, and what you ordered.
• Repair requests: your name, contact details, phone model and the problem you describe.
• Contact messages: what you type into the contact form.
• Accounts (optional): your name, email and a password stored in scrambled form. We never store your password in readable form.
• Back-in-stock alert (optional): if you ask to be told when a sold-out item returns, we keep your email address only to send that one message, and delete it within 30 days. It is never used for marketing.
• Email updates (optional): your email address and the time you agreed. You only receive marketing email if you tick the box for it.
• Website use: simple counts of events such as product views and orders, with no name, phone number, IP address or device details attached.

Why we use it

To confirm and deliver your orders, handle your repair, answer your messages, keep your account working, and run the shop. Order and repair emails are sent because of what you asked us to do. Marketing emails are separate and only sent with your consent. You can unsubscribe at any time using the link in each email.

Who sees it

Our staff who handle orders and repairs. Couriers receive your name, phone number and address so they can deliver. Our email provider sends the messages we ask it to send. We do not sell your personal information.

Payments

We do not collect or store card details on this website.

Cookies and local storage

Your cart is kept in your browser so it is still there when you return. Signing in to an account uses a session cookie. We do not use advertising cookies.

Keeping and deleting your data

We keep order records for as long as we need them to run the business and answer questions about past orders. You can ask us to correct or delete your information, or delete your account from your account page, by contacting us through the contact page.